Thank you for your interest in Knox County Schools.
Main Phone: (865) 594-1800
Mailing Address: P. O. Box 2188, Knoxville, TN 37901-2188
Physical Address: 912 S. Gay Street, Knoxville, TN 37902
For our staff to be of better service to you please select from the choices below:
1. Parent Portal Help Desk
Need help accessing Parent Portal account
Use this form if you have tried to login to ParentPortal and have not been successful. ParentPortal provides parents of middle and high school students access to their students' attendance, grades, and assignments.
2. Administrative Areas: (Superintendent, Assistant Superintendents, Directors)
| SUPERINTENDENT Dr. James P. McIntyre, Jr. 912 S. Gay Street
P. O. Box 2188 Knoxville, TN 37901-2188
Phone: (865) 594-1620 |
CHIEF OF STAFF Russ Oaks Knoxville, TN 37901-2188
Phone: (865) 594-1621 |
EXECUTIVE DIRECTOR SECONDARY Dr. Clifford Davis Knoxville, TN 37901-2188
Phone: (865) 594-1710 |
| ASSISTANT SUPERINTENDENT CURRICULUM & INSTRUCTION / CHIEF ACADEMIC OFFICER Knoxville, TN 37901-2188
Phone: (865) 594-1750 |
DIRECTOR OF PUBLIC AFFAIRS Melissa Ogden Knoxville, TN 37901-2188
Phone: (865) 594-1905 |
CHIEF ACCOUNTABILITY OFFICER
Nakia Towns 912 S. Gay Street
P. O. Box 2188 Knoxville, TN 37901-2188
Phone: (865) 594-1705 |
| ASSISTANT SUPERINTENDENT ADMINISTRATIVE SERVICES Bob Thomas Knoxville, TN 37901-2188 Phone: (865) 594-1697 |
EXECUTIVE DIRECTOR OF STUDENT SUPPORT SERVICES
Melissa Massie Knoxville, TN 37901-2188
Phone: (865) 594-1540 |
DIRECTOR ELEMENTARY SCHOOLS Nancy Maland Knoxville, TN 37901-2188 Phone: (865) 594-1787 |
| EXECUTIVE DIRECTOR CURRICULUM, INSTRUCTION, PROFESSIONAL DEVELOPMENT Millicent Smith Knoxville, TN 37901-2188 Phone: (865) 594-1750 |
4. Contacts for curriculum subject or program areas
The "Instructional Programs," page contains links to each department where contacts within individual curriculum areas or program areas are available. Use these links for questions about specific subject/program areas. This link is available from any page within the school district either at the left or in the pull down selections under "KCS District" at the top.
5. Contacts for support service areas:
Contacts for departments that support the school systems curriculum delivery can be found under the "Support Services" link at left and under the KCS District menu at the top of any page on the site. Support services includes transportation, human resources, benefits, maintenance and operations, technology, health services, facilities management, forms, security, business partnerships and more.
6. Contacts for individual schools, other email accounts, personnel:
Principals, assistant principals, teachers and staff at individual schools and facilities:
If you need further assistance in locating information, please contact the Public Affairs Office at (865) 594-1905.
Currently, only Knox County Schools employees, students, and parents have accounts on the Knox County Schools website.
Comment, questions, or seeking more information from the web . . .
Knox County Schools encourages communication with our website visitors.This question/comment is sent directly to the district webmaster. For questions about an individual school site or school program, please use the contacts found on the specific school site. Please click here to
- report problems with the website,
- make suggestions for content, or
- to ask questions about the system.
If you are having trouble logging in to ParentPortal, please use the Parent Portal form.
If your question is about specific items such as transfers, access to ParentPortal, registration, grades, and so on, please address those questions to the appropriate department for support. You will find department contacts' phones and e-mail addresses in the department web sites on the Instructional Programs and Support Services pages.
