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Thank you for your interest in the Knox County Schools.
Main Phone: (865) 594-1800
Mailing Address: Post Office Box 2188, Knoxville, Tennessee 37901-2188 
Physical Address: 912 South Gay Street, Knoxville, Tennessee 37902

For our staff to be of better service to you please select from the choices  below:

1.  Parent Portal Help Desk
Need help accessing Parent Portal account
Use this form if you have tried to login to ParentPortal and have not been successful. ParentPortal provides parents of middle and high school students access to their students' attendance, grades, and assignments.

2. Administrative Areas: (Superintendent, Assistant Superintendents, Directors)

SUPERINTENDENT
Dr. James P. McIntyre, Jr.
912 S. Gay Street
P. O. Box 2188
Knoxville, TN 37901-2188
Phone:
(865) 594-1620
CHIEF OF STAFF
Russ Oaks
Russ.Oaks@knoxschools.org
912 S. Gay Street
P. O. Box 2188
Knoxville, TN 37901-2188
Phone:
(865) 594-1621
EXECUTIVE DIRECTOR SECONDARY
Dr. Clifford Davis

clifford.davis@knoxschools.org
912 S. Gay Street
P. O. Box 2188
Knoxville, TN 37901-2188
Phone:
(865) 594-1710
ASSISTANT SUPERINTENDENT
CURRICULUM & INSTRUCTION / CHIEF ACADEMIC OFFICER
Dr. Elizabeth Alves
elizabeth.alves@knoxschools.org
912 S. Gay Street
P. O. Box 2188
Knoxville, TN 37901-2188
Phone
:
(865) 594-1750
DIRECTOR OF PUBLIC AFFAIRS
Melissa Ogden

melissa.ogden@knoxschools.org
912 S. Gay Street
P. O. Box 2188
Knoxville, TN 37901-2188
Phone:
(865) 594-1905
CHIEF ACCOUNTABILITY OFFICER
Nakia Towns

nakia.towns@knoxschools.org
912 S. Gay Street
P. O. Box 2188
Knoxville, TN 37901-2188
Phone:
(865) 594-1705
ASSISTANT SUPERINTENDENT
ADMINISTRATIVE SERVICES

Bob Thomas

Bob.Thomas@knoxschools.org
912 S. Gay Street
P. O. Box 2188
Knoxville, TN 37901-2188
Phone:
(865) 594-1697
EXECUTIVE DIRECTOR OF STUDENT SUPPORT SERVICES
Melissa Massie

melissa.massie@knoxschools.org
912 S. Gay Street
P. O. Box 2188
Knoxville, TN 37901-2188
Phone:
(865) 594-1540
EXECUTIVE DIRECTOR ELEMENTARY SCHOOLS
Nancy Maland

nancy.maland@knoxschools.org
912 S. Gay Street
P. O. Box 2188
Knoxville, TN 37901-2188
Phone
:
(865) 594-1787
EXECUTIVE DIRECTOR CURRICULUM, INSTRUCTION, PROFESSIONAL DEVELOPMENT
Millicent Smith

millicent.smith@knoxschools.org
912 S. Gay Street
P. O. Box 2188
Knoxville, TN 37901-2188
Phone
:
(865) 594-1750
EXECUTIVE DIRECTOR OF INNOVATION AND SCHOOL IMPROVEMENT
Dr. Jon Rysewyk

jon.rysewyk@knoxschools.org
912 S. Gay Street
P. O. Box 2188
Knoxville, TN 37901-2188
Phone
:
(865) 594-1750



4. Contacts for curriculum subject or program areas
The  "Instructional Programs," page contains links to each department where contacts within individual curriculum areas or program areas are available. Use these links for questions about specific subject/program areas. This link is available from any page within the school district either at the left or in the pull down selections under "KCS District" at the top.
     
5. Contacts for support service areas:
Contacts for departments that support the school systems curriculum delivery can be found under the "Support Services" link at left and under the KCS District menu at the top of any page on the site. Support services includes transportation, human resources, benefits, maintenance and operations, technology, health services, facilities management, forms, security, business partnerships and more.
   
6. Contacts for individual schools, other email accounts, personnel:
Principals, assistant principals, teachers and staff at individual schools and facilities:

If you need further assistance in locating information, please contact the Public Affairs Office at (865) 594-1905.
  
About user accounts:
Currently, only Knox County Schools employees, students, and parents have accounts on the Knox County Schools website.



Comment, questions, or seeking more information from the web . . .

Knox County Schools encourages communication with our website visitors.This question/comment is sent directly to the district webmaster. For questions about an individual school site or school program, please use the contacts found on the specific school site. Please click here to
  • report problems with the website,
  • make suggestions for content, or
  • to ask questions about the system.


If you are having trouble logging in to ParentPortal, please use the Parent Portal form.

If your question is about specific items such as transfers, access to ParentPortal, registration, grades, and so on, please address those questions to the appropriate department for support. You will find department contacts' phones and e-mail addresses in the department web sites on the Instructional Programs and Support Services pages.
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